NIPSCO sold it's ESP program to NICOR "Pivotal Home Solutions". Before then NIPSCO had reputable contractors and actually honored their warranties.
It was great customer appreciated service. Now it's been run horribly. Pivotal gives the jobs to the contractors that have the lowest claim charge amounts. This means substandard and dangerous repairs by substandard contractors.
Nicor owns Nicor Home Solutions in Illinois. They bought out three HVAC companies to do their substandard work. Look at their online reviews! I can't believe NIPSCO allows their name to be associated and tarnished by these hacks.
Just wait until they blow up a house NIPSCO!
You're certain to be apart of the lawsuit, no matter how well your attornies say you're isolated. Remember Sheila Greenberg, and how you didn't care what was going on in your customer's homes?
Product or Service Mentioned: Repair.
Reason of review: Bad quality.