NIPSCO sold it's ESP program to NICOR "Pivotal Home Solutions". Before then NIPSCO had reputable contractors and actually honored their warranties. It was great customer appreciated service. Now it's been run horribly. Pivotal gives the jobs to the contractors that...Read more
I am trying to change service on a commercial account. My landlord called for a final meter reading so we could change the account name to my business. At the same time, I called Nipsco and was told I needed to send them $ 695.00 + 1.75 via credit card or at a pay...Read more
Nipsco's customer service is the absolute worst I have ever encountered. The representatives answer the phone as if you are bothering them. Then they have no compassion whatsoever it is almost as if they want to say oh well that is your problem. My bill was...Read more
NE Indiana - on October 1st 2010 we moved from one residence to another a mile apart. The 2nd (October) NIPSCO natural gas bill arrives and is for $190.00 – says actual reading (temps were above 65 degrees most of the month), we call and the adjustment is made to...Read more
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